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1h 22m · 15 November 2022
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What you sell is a promise; operations is its delivery. Sikemi Tayo (operations excellence professional and systems operations consultant) and Alex Adenuga (Co-founder & Head of Operations, Movam Technologies) on operational excellence: executing strategy the way it was meant to be executed, building into the product what it takes to run it, and looking at your data objectively.
It starts with a landmark field a rider never sees: a well-meant feature that creates a phone call every delivery. Unless you want to be the cliché with shiny adverts and a flawed product, operations is a potential deal breaker.
Hosted by Goodnews George (@eliontheegreat), with co-host Emmanuel Ogunsola (@iyanu_emmanuel).
Recorded live as an X Space on Tuesday 15 November 2022 (rescheduled from 8 November 2022).