Archived
Customer Support: What You Need to Know!
What customer support really is, where companies get it wrong, how to keep support heroes — and whether customer success is a different job.
Jo-Sharon Udoh, David Edokpayi · 1h 1m · Episode 7
Craft
Episodes with the people closest to the user, and what the queue reveals that dashboards do not.
1 episode
What customer support really is, where companies get it wrong, how to keep support heroes — and whether customer success is a different job.
Jo-Sharon Udoh, David Edokpayi · 1h 1m · Episode 7