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Customer Support: What You Need to Know!
What customer support really is, where companies get it wrong, how to keep support heroes — and whether customer success is a different job.
Jo-Sharon Udoh, David Edokpayi · 1h 1m · Episode 7
Every episode, newest first. Craft is the way in — the room holds every craft a product needs.

What customer support really is, where companies get it wrong, how to keep support heroes — and whether customer success is a different job.
Jo-Sharon Udoh, David Edokpayi · 1h 1m · Episode 7