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Effective Communication During a Product Crisis
When the product breaks, the statement can do more damage than the outage. Two communications leads on crisis communication done right.
Jemima Adegoke, Olukayode Kolawole · 1h 40m · Episode 9
Guest
Olukayode Kolawole
Head of Communications & Public Relations · Alerzo
Head of communications and public relations at Alerzo. On episode 9: in chess, the pawns don't move back — never rush a statement you cannot retrieve.